1. How can barriers to effective communication be overcome by managers?
Chapter 16: https://openstax.org/books/principles-management/pages/16-2-types-of-communications-in-organizations
Distinguish between cybernetic and non-cybernetic control and between pre, concurrent, and post-action control systems.
Chapter 17: https://openstax.org/books/principles-management/pages/17-6-employees-responses-to-planning?query=cybernetic&target=%7B%22type%22%3A%22search%22%2C%22index%22%3A0%7D#fs-idm408658576
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