Using a minimum of 600 words (12-point Times New Roman font, double spaced), and include a separate references page answer the following questions below. All content must show direct application to the topic and exclude definitions of terms and general explanations of generic marketing topics. The assignment should be submitted as a Microsoft Word document.

When completing an assignment for a given module, the student will assume the role of marketing manager for the selected organization. All student responses must be based on research. View the entire course textbook (all chapters) as a resource for the assignment, meaning it may be necessary to locate assignment-related material in chapters other than those corresponding with the module in which the assignment is located. While the effort has been made to ensure that all material necessary for assignment completion is found in the textbook, contact the instructor immediately if information needed to complete the assignment cannot be located in the textbook. The instructor will then provide instructions on locating the required material. Quotes must be minimized and long quotes (40 words or more) avoided. 

Using a minimum of two scholarly marketing journals (Journal of Marketing, Journal of Marketing Research, Journal of Consumer Research, etc.), practitioner publications, and the course textbook (attached), the two parts of the assignment (attached) answer the below questions.  Chick-fil-A will be the business we will be discussing to keep with the first two assignments. 

Questions

Q1. Explain the organization’s product plan. (Ch. 8)

Q2. Explain the product’s/service’s current life cycle stage (introduction, growth, maturity or decline). Select one stage to discuss and omit the others. (Ch.8)

Q3. Discuss viable techniques of building the equity of the brand. (Ch.9)

Q4. Discuss several branding decisions recently made or appropriate to make. (Ch.9)

Q5. Discuss organizational efforts at customer satisfaction, loyalty, and retention. (Ch.10)