COIT20228 Assignment Two Case Study (35%) General Information In this assignment you will respond to the Case Study Questions based on the “JetBlue and WestJet: A Tale of Two IS Projects” case found on page 450 of the textbook. It can readily be accessed as it is in the prescribed E--book. You will produce a report that relates to various aspects of ICT/IS management that affect a changing organization – in this case JetBlue and WestJet. In order to complete the report, you will need to extend your knowledge of topics covered in the course. Note that this assessment refers to concepts covered in weeks 1 – 11, so you will need to be mindful of content regarding building and implementing Information Systems. You need to reference external material other than the text in order to complete this assignment successfully. ALL use of external sources must be cited in Harvard format. Plagiarism detection will be used in this assessment. Case Study Carefully read and study the case study titled “JetBlue and WestJet: A Tale of Two IS Projects” case found on page 450 of the textbook. Your Task Create a report in which you address the four Case Study Questions, using external literature sources to support your answers. You may use additional literature to the ones you researched in Assignment One should that prove appropriate. The use of academic literature is essential, however it is appropriateness and quality rather than quantity that counts. As a rough guideline, it would be difficult to produce a report of this kind without having read at least eight papers. Some sections lend themselves to a wider, more general review (Success and Failure) while other sections lend themselves to specific understanding of key papers and models (Evaluation models). Your task is to go beyond the text and explore a few of the concepts in greater depth – you need to demonstrate that you have done this. References COIT20228 Assignment Two All bibliographical details of citations should be…
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